Terms of Service

Last updated: 3 December 2025

1. Who we are and scope of these Terms

1.1 Road Daily Plan is a digital coaching service that helps professional drivers improve their fitness, nutrition and sleep by generating personalised AI-powered plans (the "Service"). The Service is operated by H. Han, trading under the name "Road Daily Plan", based in Leiderdorp, the Netherlands ("Road Daily Plan", "we", "us").

1.2 These Terms of Service (the "Terms") govern your access to and use of the Service, including our website, web application and any related content or documentation that we provide.

1.3 By creating an account, purchasing access, or otherwise using the Service, you enter into a legally binding agreement with us and agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

1.4 If you are a consumer residing in the European Union or the European Economic Area, these Terms apply without prejudice to any mandatory consumer protection rules of the country in which you reside.

2. Nature of the Service (wellness, not medical care)

2.1 Road Daily Plan is a Software-as-a-Service (SaaS) platform that provides personalised, AI-generated health and wellness plans for professional drivers. The Service may include, among other things:

  • (a) AI-generated personalised workout, nutrition and sleep plans based on your inputs;
  • (b) progress tracking and milestone management;
  • (c) dashboards and visualisations of your progress over time;
  • (d) PDF export functionality and the ability to view or share your plans; and
  • (e) multi-language support where available.

2.2 The Service is designed for general wellness, educational and informational purposes only. It does not take into account your full medical history and is not a substitute for professional medical advice, diagnosis or treatment.

2.3 We do not provide medical, diagnostic, therapeutic or other healthcare services. The Service is not a medical device and is not intended to diagnose, prevent, monitor, predict, prognose, treat or alleviate disease. You should always consult a qualified healthcare professional before starting a new exercise programme, changing your diet, or making any other significant lifestyle changes, particularly if you have existing health conditions.

3. Eligibility and account registration

3.1 You must be at least 18 years old and have the legal capacity to enter into a binding contract in your country of residence to use the Service.

3.2 To access the Service, you must create an account and provide certain information, such as your name and e-mail address. You agree to provide accurate, current and complete information and to keep your account information up to date.

3.3 You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must not share your account or login details with any other person.

3.4 You must notify us promptly at [email protected] if you become aware of any unauthorised use of your account or any other breach of security.

4. Payment, pricing and right of withdrawal

4.1 One-time payment and pricing

4.1.1 Access to the Service is offered on a one-time payment basis for a personal, non-transferable licence to use the Service (often referred to as "lifetime access", as described in section 8).

4.1.2 Pricing may be offered in multiple currencies, such as USD, EUR, GBP, AUD, CAD and others. Prices may be adjusted for different geographic regions and may change over time for new customers. If we change pricing in the future, your previously agreed price for your existing access remains valid.

4.2 Payment processing

4.2.1 Payments are processed securely by Paddle, our Merchant of Record. Paddle is responsible for processing your payment, handling applicable taxes (such as VAT or sales tax), and certain fraud prevention checks.

4.2.2 We do not receive or store full credit card numbers or other complete payment instrument details. Paddle's terms and privacy policy apply to their processing of your payment and related data.

4.3 Right of withdrawal (EU/EEA consumers) and refunds

4.3.1 If you are a consumer residing in the European Union or the European Economic Area, you may have a statutory right to withdraw from this contract within 14 days without giving any reason, in accordance with applicable consumer protection laws.

4.3.2 For digital services like Road Daily Plan, the law allows you to:

  • (a) request that we start providing the Service immediately during the 14-day withdrawal period; and
  • (b) explicitly acknowledge that, by doing so, you lose your statutory right of withdrawal once the Service has been fully delivered or activated.

4.3.3 At the time of purchase, we may ask you to confirm (for example by ticking a checkbox) that:

  • (a) you want immediate access to the Service as soon as your payment is completed; and
  • (b) you acknowledge that, by starting to use the Service during the withdrawal period, you lose your statutory right of withdrawal once the Service is fully provided.

4.3.4 As a result:

  • (a) If you have not accessed the Service and have not given the above consent and acknowledgement, you may still exercise your statutory right of withdrawal within 14 days after purchase by contacting us at [email protected]. We will then refund your payment within a reasonable time and in any event within the deadlines required by law.
  • (b) If you have accessed the Service and have given the above consent and acknowledgement, your statutory right of withdrawal ends once the Service has been fully provided (which, for a one-time access licence to a digital service, is generally at the moment your account is created and activated). In that case, you are not entitled to a statutory 14-day withdrawal refund.

4.3.5 Outside the statutory right of withdrawal, all sales are final. We may still grant a refund in exceptional cases at our sole discretion or where required by applicable law (for example in case of non-conformity of the Service). To request a refund, contact us at [email protected] and explain your situation. Any voluntary refund policy we choose to apply does not affect your mandatory consumer rights.

4.3.6 Nothing in this section limits your statutory rights as a consumer under applicable mandatory law regarding digital content and digital services, including your rights in case the Service is not in conformity with the contract (for example the right to have the Service brought into conformity, to receive a proportional price reduction, or to terminate the contract and obtain a refund where the legal requirements are met).

5. Acceptable use and user responsibilities

5.1 You may use the Service solely for your own personal health and wellness purposes, in accordance with these Terms and applicable law.

5.2 You may:

  • (a) view and interact with your personalised plans and progress dashboards;
  • (b) print or save your personalised plans for personal use;
  • (c) share a plan (for example via a PDF or view-only link) with others for viewing; and
  • (d) provide feedback to us to help improve the Service.

5.3 You must not:

  • (a) share your account credentials or allow others to access your account;
  • (b) resell, redistribute, sublicense or otherwise commercially exploit the Service or the generated plans;
  • (c) use the Service to offer health, fitness or nutrition services to others on a professional or commercial basis without our prior written consent;
  • (d) attempt to reverse-engineer, decompile, disassemble or otherwise derive the source code of any part of the Service, except where such restrictions are prohibited by applicable law;
  • (e) access or attempt to access the accounts or data of other users, or any part of the Service that you are not authorised to access;
  • (f) use the Service to provide medical diagnosis or treatment, or to make decisions that should reasonably be taken by a healthcare professional;
  • (g) make false or misleading claims about the Service's effectiveness or about your relationship with Road Daily Plan;
  • (h) upload, transmit or distribute any viruses, malware or other harmful code, or attempt to interfere with or compromise the security or integrity of the Service; or
  • (i) use the Service in any way that violates applicable laws or regulations.

6. Medical disclaimer

6.1 IMPORTANT: THE SERVICE IS STRICTLY FOR INFORMATIONAL AND EDUCATIONAL PURPOSES. THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. THE GENERATED PLANS ARE NOT A MEDICAL DEVICE.

6.2 The plans and recommendations generated by the Service are designed for general wellness and informational purposes only and are not tailored to your full medical history or specific medical conditions.

6.3 You must always use your own judgement and consult a qualified healthcare professional before:

  • (a) beginning any new exercise programme;
  • (b) making significant dietary changes;
  • (c) changing your sleep schedule in a way that may affect your health or safety; or
  • (d) if you have any pre-existing medical conditions, or experience pain, discomfort or adverse symptoms.

6.4 If at any time you experience pain, dizziness, shortness of breath, chest pain or any other concerning symptoms, you should stop following the plan and seek medical advice immediately.

7. Results disclaimer

7.1 Individual results may vary. Your outcomes depend on many factors, including your starting point, adherence to the plan, personal circumstances, genetics, effort and consistency.

7.2 We do not guarantee any specific results, outcomes, timeframes or health improvements. Any examples, testimonials or success stories are illustrative of individual experiences only and do not guarantee that you will obtain the same or similar results.

8. Service availability, lifetime access and account inactivity

8.1 Service availability

8.1.1 We aim to provide a high level of availability and performance, but we cannot guarantee that the Service will be uninterrupted or error-free at all times.

8.1.2 We may from time to time:

  • (a) carry out scheduled maintenance, during which the Service may be temporarily unavailable. Where reasonably possible, we will perform maintenance at times that minimise disruption and will provide advance notice;
  • (b) perform emergency maintenance or temporarily suspend the Service if necessary for security, technical or legal reasons.

8.2 Lifetime access

8.2.1 When you purchase Road Daily Plan, you obtain a one-time, personal, non-transferable licence to access and use the Service ("lifetime access") for as long as we commercially operate the Road Daily Plan service in a substantially similar form.

8.2.2 “Lifetime access” does not mean that the Service will be available forever, that it will never change, or that we will operate our business indefinitely. It means that, subject to these Terms and applicable law, you will not be charged recurring subscription fees for continued access to the core features of the Service available at the time of your purchase, and you may use those core features for an indefinite period while we continue to operate it. Future enhancements, updates, or new features (e.g., advanced AI integrations or expanded content libraries) may be offered via optional subscriptions or additional one-time fees, which lifetime access users can choose to add at their discretion without affecting access to the original core Service. We will notify you in advance of any such changes via email or in-app notice, and you may opt out of new features if desired.

8.2.3 While we currently intend to operate the Service for the foreseeable future, we do not provide a legally binding guarantee that the Service will remain available for any minimum number of years. However, if you are a consumer in the EU/EEA and we permanently stop providing the Service to you within a relatively short period after your purchase (for example within two years), you may have certain statutory rights under mandatory consumer law, such as the right to a proportional price reduction or a refund if the Service is not in conformity with the contract. We will handle such situations in accordance with applicable law.

8.3 Changes to the Service and discontinuation

8.3.1 We are constantly improving Road Daily Plan. We may, from time to time:

  • (a) add, modify or optimise features;
  • (b) update the design, user interface or technical implementation;
  • (c) fix bugs and improve performance; or
  • (d) discontinue or replace minor features that are no longer viable or useful.

8.3.2 We will not deliberately remove or substantially degrade the core functionality of the Service (the ability to generate and view personalised plans and track your progress) without a valid reason, such as legal, security, technical or business reasons.

8.3.3 We reserve the right to discontinue the Service in whole or in part at any time, for example if it becomes commercially unviable, if we cease our business, or if legal or security reasons require us to do so. Where reasonably possible, we will provide at least 30 days' prior notice by e-mail or via the Service before a permanent shutdown.

8.4 Account inactivity and data deletion

8.4.1 To protect your privacy and keep our systems up to date, we apply the following rules to inactive accounts:

  • (a) Your account is considered active if you sign in at least once within any rolling six-month period.
  • (b) If you do not sign in for six consecutive months, we may classify your account as inactive. In that case, we may restrict access to the Service until you sign in again.
  • (c) If your account remains inactive for an additional six months (a total of 12 months without any sign-in), we may permanently delete your account and associated personal data from our active systems, in line with our Privacy Policy.

8.4.2 We may send you a reminder before deleting your inactive account. Once your account and data have been deleted for inactivity, we cannot restore your previous progress logs or personalised plans.

8.4.3 If the Service is still available, you may be able to create a new account. However, where we cannot reasonably link your new account to a previous purchase, you may be required to purchase access again. This does not affect any statutory rights you may have under applicable law.

9. Intellectual property and licence

9.1 Our intellectual property

9.1.1 The Service, including all underlying software, algorithms, code, databases, user interfaces, designs, text, graphics, logos, trademarks and other content, is owned by or licensed to us and is protected by copyright, trade mark and other intellectual property laws.

9.1.2 Except as expressly permitted in these Terms, you are not granted any rights, title or interest in or to the Service or any content therein.

9.2 Licence to use the Service

9.2.1 Subject to your compliance with these Terms and payment of all applicable fees, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Service for your own personal, non-commercial purposes.

9.2.2 You may not:

  • (a) copy, modify, adapt, translate or create derivative works based on the Service or any part thereof, except to the extent permitted by mandatory law;
  • (b) distribute, sell, rent, lease, lend, sublicense or otherwise transfer the Service or any generated plans to any third party, except as permitted by section 5.2;
  • (c) remove, obscure or alter any proprietary notices, trade marks or logos appearing in the Service or on generated plans; or
  • (d) use the Service to develop or train a competing product or service.

9.3 Your content and data

9.3.1 You retain ownership of the content and data you submit to the Service (such as your profile information, onboarding answers, progress logs and feedback).

9.3.2 To operate the Service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, display and use your content and data, solely to the extent necessary to:

  • (a) provide, maintain and improve the Service;
  • (b) show you your personalised plans and progress;
  • (c) provide customer support;
  • (d) ensure the security and integrity of the Service; and
  • (e) comply with legal obligations.

9.3.3 We may use anonymised and aggregated data derived from your use of the Service (for example statistical information about completion rates or feature usage) for analytics, research and product improvement. Such data do not identify you personally.

10. Data protection and privacy

10.1 We care about your privacy and process your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

10.2 Our Privacy Policy explains in detail what personal data we collect, for which purposes we use them, on which legal bases we process them, with whom we share them, how long we retain them, and what rights you have.

10.3 By using the Service, you acknowledge that you have read our Privacy Policy. In case of any conflict between these Terms and the Privacy Policy regarding the processing of personal data, the Privacy Policy prevails.

11. Limitation of liability

11.1 Nothing in these Terms shall exclude or limit our liability where it would be unlawful to do so, including liability for:

  • (a) death or personal injury caused by our negligence;
  • (b) fraud or fraudulent misrepresentation;
  • (c) gross negligence or wilful misconduct; or
  • (d) any other liability that cannot be limited or excluded under applicable mandatory law, including your statutory rights as a consumer in relation to non-conforming digital content or digital services.

11.2 Subject to section 11.1 and to the maximum extent permitted by law:

  • (a) The Service is provided on an "as is" and "as available" basis, and we do not make any promises or warranties about the Service, its availability, or fitness for a particular purpose, beyond what is expressly stated in these Terms or required by law.
  • (b) We shall not be liable for any indirect, incidental, consequential, special or punitive damages, or for any loss of profits, revenue, business, goodwill or data, whether arising in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.
  • (c) Our total aggregate liability to you arising out of or in connection with the Service and these Terms (whether in contract, tort or otherwise) shall be limited to the amount you paid for access to the Service.

11.3 The above limitations and exclusions apply only to the extent permitted by applicable law. In particular, they do not affect any statutory remedies you may have as a consumer in the EU/EEA, such as the right to have the Service brought into conformity, to receive a proportional price reduction, or to terminate the contract and obtain a refund where the legal conditions for such remedies are fulfilled.

11.4 You are responsible for using the Service in a way that is appropriate for your own health and circumstances. We do not provide medical advice, diagnosis or treatment. Always consult a qualified healthcare professional before making significant changes to your exercise, nutrition or sleep routines.

12. Indemnification

12.1 You agree to indemnify, defend and hold harmless Road Daily Plan and its owners, officers, employees and partners from and against any third-party claims, damages, losses, liabilities and reasonable expenses (including reasonable legal fees) arising out of or in connection with:

  • (a) your breach of these Terms or any applicable law or regulation;
  • (b) your misuse of the Service, including any unauthorised commercial use, resale or redistribution of the Service or generated plans; or
  • (c) your infringement of any intellectual property or other rights of a third party through or in connection with your use of the Service.

12.2 This indemnity does not require you to indemnify us for any matter to the extent that it results from our own breach of these Terms, our negligence, or any other liability that cannot be excluded under applicable law. Nothing in this section reduces your rights as a consumer under mandatory law.

13. Termination and suspension

13.1 Termination by you

13.1.1 You may stop using the Service at any time. You may request deletion of your account via the dashboard (for example under "Settings > Privacy & Data") or by contacting us at [email protected]. Account deletion and the retention of your data are further described in our Privacy Policy.

13.1.2 Unless otherwise required by law or these Terms, payments are non-refundable upon termination by you, except where you are entitled to a refund under statutory consumer law (for example in case of non-conformity or an effective withdrawal within the legal withdrawal period).

13.2 Suspension or termination by us

13.2.1 We may suspend or terminate your access to the Service, in whole or in part, with immediate effect if:

  • (a) you materially breach these Terms (for example by sharing your account, reselling the Service, or engaging in abusive or illegal conduct);
  • (b) fraudulent or unauthorised payment activity is detected in relation to your account;
  • (c) your use of the Service poses a security risk or could adversely impact the Service or other users; or
  • (d) we are required to do so by law or by a competent authority.

13.2.2 Where reasonably possible, we will notify you before suspending or terminating your account and give you an opportunity to remedy the breach, unless immediate action is required (for example in case of fraud or security risks).

13.2.3 We may also terminate your account if it remains inactive for an extended period, as described in section 8.4.

13.2.4 Termination or suspension does not affect any rights and obligations accrued up to the date of termination or suspension.

14. Changes to these Terms

14.1 We may update these Terms from time to time, for example to reflect changes in the Service, our business or applicable laws.

14.2 If we make material changes that significantly affect your rights or obligations, we will notify you in advance (for example by e-mail and/or via the Service) at least 30 days before the changes take effect, unless a shorter period is required by law.

14.3 If you do not agree with the updated Terms, you may stop using the Service and request deletion of your account before the updated Terms take effect. Your continued use of the Service after the updated Terms have entered into effect constitutes your acceptance of the changes.

14.4 Any changes to these Terms will not retroactively affect rights and obligations that arose before the effective date of the changes, unless required by law.

15. Governing law and dispute resolution

15.1 These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protection rules of the country in which you reside within the EU/EEA.

15.2 If you have any questions, concerns or complaints, we encourage you to contact us first at [email protected] so that we can try to resolve the issue informally.

15.3 If we cannot resolve the matter amicably, any disputes arising out of or in connection with these Terms or the Service shall be submitted to the competent courts of the Netherlands. If you are a consumer residing in the EU/EEA, you may also bring proceedings in the courts of the country where you reside, in accordance with applicable law.

16. Severability

16.1 If any provision of these Terms is found by a competent court or authority to be invalid, illegal or unenforceable, that provision shall be applied to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

17. Entire agreement

17.1 These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Road Daily Plan regarding your use of the Service and supersede all prior understandings or agreements relating to the subject matter.

18. Contact details

18.1 If you have any questions about these Terms or the Service, you can contact us at:

E-mail: [email protected]

Postal address: Sisalbaan 5a, 2352AZ, Leiderdorp, the Netherlands

18.2 We aim to respond to general enquiries within 48 hours. This response time is indicative only and does not constitute a contractual guarantee.

By using the Service, you acknowledge that you have read, understood and agree to be bound by these Terms of Service.